Common problems you may face with a JCPenney credit card account

There are more than one thousand JCPenney stores serving customers every day. From 2013, a new Chief Executive Officer took charge of the company and started focusing on big changes for the store to survive. One of the primary fluctuations that happened in the store was the pricing. It now gives out discount sale prices and offers on almost every product, and then gives more discounts on them. Furthermore, the store has a completely new look. There is no guarantee about the company’s future, but one thing we can tell for sure is that they are trying hard to impress people.

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You can get the JCPenney card, but you should know about some of the problems you can face so that you can solve them with ease. If you currently are the owner of their store’s credit card, you can look for solutions below.

1.    Dropping credit limit without any notice

Many cardholders say that this happened to them. It can happen when you make late payments. The JCPenney authority continuously checks the system, and if they find out anyone has negative hits on their credit cards, they can do this without any notification. You cannot complain about this to the authority because when you initially signed up for JCPenney credit card account online, they stated it. If you have negative hits, they can close your account or lessen the credit limits, and they, can do this through checking. They clearly say that they carry out thorough checking to limit scams and frauds. To avoid the problem, make the JCPenney credit card payment as soon as you can.

JCPenney credit card

JCPenney credit card

2.    Closing your card without informing

It is evident that you are not going to go shopping every day or once a week. First of all, that will be a waste of time and money both. You will only go to the store when you have to buy something. The JCPenney store thinks differently. When they see that someone is not using their card in a while, they will close it without any notice. If you are the owner of this card or thinking of getting it, ensure you utilize the card once a month.

3.    Sending the money

If you face any problem sending the JCPenney credit card payment, there are two ways you can try. If you are comfortable with sending them mail you can do that in their JCPenney credit card payment address. Another way is the JCPenney credit card pay bill online. In that way, you can make online payments. That is designed for convenience and flexibility. Using the account is simple and easy. The only tricky part can be paying the high APR. If you have a problem with that, it is best to not sign up.

4.    Not activating the card

After you fill out the JCPenney credit card application online, you should wait for activation. If the card is not yet running, contact the JCPenney credit card customer service. You can call them here: 1 800-542-0800.